20 annunci per il ruolo di Help Desk (recruiting in corso)

Help Desk Officer - 1st level of support
UNION BANCAIRE PRIVÉE, UBP SA —Ginevra, GE
- 100%
- Gestionale
- Servizio clienti
- Inglese
Front Desk Officer
Nord Anglia Education —Villars-sur-Ollon, VD
- Remoto
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Front Desk Officer
Collège Alpin Beau Soleil —Villars-sur-Ollon, VD
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Candidatura rapida
7 giorni
Technicien IT L1/L2
Darest —L'Abbaye, VD
- Turno notturno
- Remoto
- Inglese
- Windows
- Lavoro da casa
Candidatura rapida
Graduate Internship Opportunity - Nyon
SCB —Nyon, VD
- Microsoft Office
- C++
- Reti informatiche
Candidatura rapida
Assistant (80-100%), Executive & Enterpreneurs Team (fixed term contract of 12 months)
Rothschild & Co —Zurigo, ZH
- Inglese
- Microsoft Office
- Maturità liceale
hotel night ambassador
citizenM —Zurigo, ZH
- CHF 2’583 al mese
- Part-time
- Inglese
Candidatura rapida
5 giorni
LATAM Desk Manager
Swissquote Bank —Gland, VD
- 100%
- Spagnolo
- Vendite
- Inglese
Candidatura rapida
Desktop Support Engineer
Vitol —Ginevra, GE
- 100%
- Remoto
- Inglese
- Windows
- Microsoft Office
Candidatura rapida
Guest Quality Support
Goodtime International Entertainment —Berna, BE
- 100%
- Esperienza settore turistico alberghiero
- Servizio clienti
- Inglese
Candidatura rapida
IT Support Analyst (w/m/d) - onsite
NTT Ltd —Rotkreuz, ZG
- 100%
- Gestionale
- Inglese
- Windows
Office Coordinator
Auterion —Zurigo, ZH
- Esperienza settore turistico alberghiero
- Inglese
- Esperienza di ufficio
- Congedo parentale
Candidatura rapida
Lobby Ambassador /m/f/d)
JLL —Rolle, VD
- Esperienza settore turistico alberghiero
- Servizio clienti
- Competenze organizzative
Compliance Officer / MLRO Switzerland & Liechtenstein
Keyrock —Zugo, ZG
- 100%
- Remoto
- Gestionale
- Master
- Recruiting
Graduate Internship Opportunity - Carbon Advisory
SCB —Nyon, VD
- Microsoft Powerpoint
- Microsoft Excel
- Inglese
Candidatura rapida
IT Desktop Support Technician (m/w/d) - limited contract of 12 months
IMI Plc - Legacy Precision —Füllinsdorf, BL
- 100%
- Remoto
- Inglese
- Windows
- Microsoft Office
5 giorni
Technical Officer
World Health Organization —Ginevra, GE
- Da CHF 86’027 all'anno
- 100%
- Dottorato
- Capacità di scrittura
- Inglese
- Congedo parentale
Hardware Technician
Secure Data Innovations AG —Zurigo, ZH
- Windows
- Linux
- Capacità di comunicazione
IT Desktop Support Technician (m/w/d) - limited contract of 12 months
IMI Climate Control —Füllinsdorf, BL
- Remoto
- Inglese
- Windows
- Microsoft Office
Candidatura rapida
5 giorni
VIE - Assistant Chef de Projet « Organisation & Process » H/F
CA Indosuez Wealth (Group) —Ginevra, GE
- Microsoft Excel
- Inglese
- Microsoft Office

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Help Desk Officer - 1st level of support

UNION BANCAIRE PRIVÉE, UBP SA
Ginevra, GE

Candidati adesso

Dettagli della posizione

100% | Orario di lavoro: 90-100%

Qualifiche

Jira
Francese
ITIL Foundation
Gestionale
Servizio clienti
iOS
Inglese
Windows
Microsoft Office
Remote access software
Attestato federale di capacità
Capacità di comunicazione
Maturità professionale

Descrizione completa della posizione

Mission
Based in our main office in Geneva, you will join the Global Service Desk team, providing first-line support to approximately 3,000 Union Bancaire Privée (UBP) colleagues worldwide.

Main responsibilities

Answer to the Global Service Desk phone line for all UBP users worldwide.
Manage emails sent to Global Service Desk.
Manage workload from our self-ticketing tool.
Provide remote assistance to users and try to resolve the problem on first call.
Create incidents with clear and explicit information and assign to level 2 teams if necessary.
Knowledge documentation and procedures updates.

Your Profile

Help Desk Institute Certification (CFC) or equivalent.
A first successful experience in a Help Desk service is mandatory.
Microsoft Operating System Certification(s) will be an asset.
ITIL Foundation Certification will be an asset.
Expertise in Microsoft Windows 11 and Microsoft 365 (Office 365)
Experience with Citrix and VDI environments and with Remote Access connection (RSA Secure ID, Citrix Workspace).
Knowledge of, Active Directory, GPO, SCCM, Networking.
Knowledge on Mobility: iOS and iPhone, iPad.
JIRA service management tool knowledge.

Competencies

Excellent analytical thinking and problem-solving skills.
Excellent oral and written communication skills.
Highly customer service oriented.
Priority setting, multitask ability.
Team player willing to take ownership.

Core Competencies : Adherence to the company’s values: Dedication, Conviction, Agility and Responsibility - Compliance with regulations and internal directives

Candidati adesso

Perfeziona la tua ricerca

Help Desk offerte

Help Desk Officer - 1st level of support

Front Desk Officer

Front Desk Officer

Technicien IT L1/L2

Graduate Internship Opportunity - Nyon

Assistant (80-100%), Executive & Enterpreneurs Team (fixed term contract of 12 months)

hotel night ambassador

LATAM Desk Manager

Desktop Support Engineer

Guest Quality Support

IT Support Analyst (w/m/d) - onsite

Office Coordinator

Lobby Ambassador /m/f/d)

Compliance Officer / MLRO Switzerland & Liechtenstein

Graduate Internship Opportunity - Carbon Advisory

IT Desktop Support Technician (m/w/d) - limited contract of 12 months

Technical Officer

Hardware Technician

IT Desktop Support Technician (m/w/d) - limited contract of 12 months

VIE - Assistant Chef de Projet « Organisation & Process » H/F

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di Help Desk

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