20 annunci per il ruolo di customer success - basel, bs (recruiting in corso)

International Relocation Associate (100%)
WHR Group Inc —Basilea, BS
- 100%
- Remoto
- Servizio clienti
- Inglese
- Bachelor
- Programma di referral
Candidatura rapida
3 giorni
Exciting Opportunity for Students! - Working Student (40%)
MDPI Switzerland —Basilea, BS
- CHF 25 all'ora
- Part-time
- Inglese
- Microsoft Office
- Time management
International Relocation Associate (100%)
WHR Group —Basilea, BS
- 100%
- Remoto
- Servizio clienti
- Inglese
- Bachelor
- Programma di referral
4 giorni
Customer & Operations Specialist Bioindicators 80-100%
SKAN AG —Allschwil, BL
- Inglese
- Capacità di comunicazione
Intern Corporate Strategy & Innovation
Clariant —Pratteln, BL
- 100%
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Business Development Associate
Thermo Fisher Scientific —Allschwil, BL
- 100%
- Software CRM
- Disponibilità per trasferte fino al 50%
- Salesforce
Customer Service Manager
IWG —Basilea, BS
- Part-time
Global Marketing Manager 100%
Medartis AG —Basilea, BS
- 100%
- Software CRM
- Gestionale
- Master
10 giorni
Comparator Sourcing & Procurement Specialist
Thermo Fisher Scientific —Allschwil, BL
- 100%
- Microsoft Powerpoint
- Microsoft Excel
- Gestionale
PMO Strategy Process Director 80-100% (f/m/d)
Lonza —Basilea, BS
- Gestionale
- Inglese
- Master
9 giorni
Account Executive (Basel)
OpenTable —Basilea, BS
- Remoto
- Software CRM
- Gestionale
- Vendite
- Congedo parentale
- Convenzioni aziendali
Candidatura rapida
10 giorni
Associate Director, New Markets Integrated Insights
BeiGene —Basilea, BS
- CHF 159’600 - CHF 199’500 all'anno
- 100%
- Microsoft Office
- Master
- Competenze analitiche
Working Student Growth Team (m/w/d*)
Allthings —Basilea, BS
- CHF 30 all'ora
- Parzialmente remoto
- Gestionale
- Inglese
- Tirocinio formativo/stage
Candidatura rapida
9 giorni
Implementierungs Berater (m/w/d)
Intus Workforce Solutions B.V. —Basilea, BS
- 100%
- Parzialmente remoto
- Gestionale
- Inglese
- Project management
- Lavoro da casa
Candidatura rapida
6 giorni
PLG Strategy Lead
Adobe —Basilea, BS
- 100%
- Leadership
- Capacità di comunicazione
- Conoscenze di meccanica
Facility Management and Workplace Project Manager (Straumann Campus Basel)
Straumann Group —Basilea, BS
- 100%
- Gestionale
- Inglese
- Project management
HR Services Specialist
Idorsia Pharmaceuticals Ltd. —Basilea, BS
- 100%
- Servizio clienti
- Inglese
- Master
Release Manager
Swiss AviationSoftware —Allschwil, BL
- Gestionale
- Bachelor
- Sviluppo software
- Convenzioni aziendali
Director Global Communications
Jet Aviation —Basilea, BS
- Capacità di scrittura
- Inglese
- In presenza
Sales Account Executive
Volue —Basilea, BS
- Remoto
- Software CRM
- Inglese
11 giorni

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di customer success nella seguente località: basel, bs

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International Relocation Associate (100%)

WHR Group Inc
Basilea, BS

Candidatura rapida

Dettagli della posizione

100% | Orario di lavoro: 90-100%
3 giorni fa

Benefit

Programma di referral

Qualifiche

Servizio clienti
Inglese
Giapponese
Bachelor
Capacità di comunicazione

Descrizione completa della posizione

WHR Global is seeking a customer service-oriented Relocation Associate to support our clients and their employees through the relocation management process.

Why Work with Us

12-Time Top Workplace award winner with a supportive, people-first culture
Supportive team culture dedicated to providing exceptional, white-glove service
Promotes from within and offers professional growth opportunities
Independently owned global organisation with an outstanding industry reputation
Competitive pay and comprehensive benefits
Sustainability-rated employer committed to social responsibility

The Relocation Associate serves transferees, clients, third party vendors, and internal departments by analysing and processing relocation-related benefits, executing the best options and providing accurate and dependable information regarding the transferee’s relocation. Reports to the Counselor on providing the services and benefits of the client’s relocation policy. Also negotiates conflicts in resolving transferee issues and other service problems using Associate’s independent judgement and discretion.

Essential Duties & Responsibilities:

Enter and process expenses associated with an international permanent transfer and/or assignment into the core processing system (CARICS). Processing includes converting expenses into multiple currencies.
Authorize expenditures on behalf of the Company related to the relocation of a transferee.
Exercise independent discretion in discerning the needs of a transferee and meeting the transportation needs of the transferee while maintaining positive customer relations and maximizing the use of resources available to the Company.

Assist transferees by answering policy specific questions regarding their relocation process and explain the benefits provided by and the forms required by the transferee’s employer.
Maintain transferee records by updating information and required documentation in both the hard file and the core processing system (CARICS).

Initiate relocation services in the core processing system (CARICS) and with service providers for our transferees.
Maintain weekly contact with transferee and assist them in maximizing their benefits.
Establish a respectful and sincere relationship with the transferee, service providers, and the client.
Communicate the necessity of the required documents and provide guidance on how they are to be completed. Enter the information from the required documents into the core processing system (CARICS) once received from the transferee.
Accurately document any home finding trips or offers in order to process applicable client benefits.
Process expense reimbursements by analyzing, troubleshooting, and approving transferee-submitted expense reports.

Position Requirements & Qualifications:

Ability to work in a fast-paced environment with minimal supervision and regular attendance.
Strong verbal & written communication with the ability to present information and respond to all levels of an organisation both internally and externally.
Individual must present themselves positively and professionally and maintain a strong work ethic.
Multi-task multiple projects with excellent organisational skills and ability to meet critical time deadlines.
Above-average language skills with the ability to read, analyse and interpret with reasoning ability skills and flexible thinking. Ability to interpret technical instructions in either mathematical or diagram form.
Mathematical Skills with ability to calculate figures and amounts such as discounts, proportions, and percentages.
Strong organisational skills and the ability to handle multiple projects and meet critical time deadlines are crucial to this position.
Higher mental skills including but not limited to concentration, care and detail are high, while endurance and perceptiveness are also necessary.
Ability to learn and retain all necessary policy, relocation, and real estate knowledge as needed for success
High customer service model and proficient conflict resolution is essential
This position is not eligible for 100% remote capabilities and is required to have face-to-face interactions with colleagues and be on-site at WHR office in Basel (BS). Cannot support individuals with G permit.

Education & Experience:

Associates or bachelor’s degree in applicable field is preferred or experience in relocation industry.
Fluent English proficiency (written & verbal) is required
Fluency in Japanese is preferred.

This position is hybrid and must be able to report to Basel, BS office three times per week.

WHR Global offers competitive compensation, pension scheme, accident and illness insurance, employee events, paid training, paid time off including holidays, paid time off, and birthday. WHR offers mental health assistance, discounted pet insurance, tuition reimbursement, and employee referral bonus.

WHR Group, GmbH

Hirschgässlein 19

4051 Basel

WHR Global is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, colour, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, political affiliation, marital status, disability, genetic information, age, membership in an employee organisation, retaliation, parental status, military service, or any other non-merit factor protected by federal, state, or local laws. Only applicants who apply through company website will be accepted.

All employment decisions are based on qualifications, merit, performance, and business needs. We are committed to fostering an inclusive workplace that values diversity and empowers all team members to advance lives forward.

Monday - Friday 08.30 (8:30) - 17.30 (5:30)

Candidatura rapida

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customer success offerte - basel, bs

International Relocation Associate (100%)

Exciting Opportunity for Students! - Working Student (40%)

International Relocation Associate (100%)

Customer & Operations Specialist Bioindicators 80-100%

Intern Corporate Strategy & Innovation

Business Development Associate

Customer Service Manager

Global Marketing Manager 100%

Comparator Sourcing & Procurement Specialist

PMO Strategy Process Director 80-100% (f/m/d)

Account Executive (Basel)

Associate Director, New Markets Integrated Insights

Working Student Growth Team (m/w/d*)

Implementierungs Berater (m/w/d)

PLG Strategy Lead

Facility Management and Workplace Project Manager (Straumann Campus Basel)

HR Services Specialist

Release Manager

Director Global Communications

Sales Account Executive

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di customer success nella seguente località: basel, bs

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