20 annunci per il ruolo di delivery - vaud (recruiting in corso)

Customer Care Representative
YUH —Gland, VD
- 100%
- Inglese
- Capacità di comunicazione
Candidatura rapida
13 giorni
Specialist Neurodevelopment
Nestlé —Losanna, VD
- 100%
- Dottorato
- Inglese
- Ricerca
- Congedo parentale
- Convenzioni aziendali
Maître d'Hôtel
Nestlé —Losanna, VD
- 100%
- Inglese
- Congedo parentale
- Convenzioni aziendali
12 giorni
Executive Assistant
Frontiers Media —Losanna, VD
- 100%
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Candidatura rapida
11 giorni
Manager, Professional Education
Edwards Lifesciences —Nyon, VD
- 100%
- Gestionale
- Inglese
- Master
Sales Associate / Hourly paid (m/f/d) befristet - Factory Outlet Aubonne
Adidas —Aubonne, VD
- Part-time
- Inglese
- Capacità di comunicazione
3 giorni
Service Delivery Manager 80-100%
Ansam Group —Le Vaud, VD
- Part-time
- Parzialmente remoto
- Inglese
- Lavoro da casa
Buyer
Dentsply Sirona —Ballaigues, VD
- 100%
- Microsoft Excel
- Inglese
- Master
Chief of Staff - ISC
BD —Eysins, VD
- CHF 182’900 - CHF 292’625 all'anno
- Remoto
- IT
7 giorni
NeStep Talent in HR and Business Operations
Nestlé —La Tour-de-Peilz, VD
- Microsoft Powerpoint
- Microsoft Excel
- Gestionale
- Convenzioni aziendali
8 giorni
Data Centre Specialist,
Axiom Technologies —Aubonne, VD
- Part-time
- Bachelor
- Reti informatiche
- Capacità di comunicazione
Supply Chain Buyer / Planner
EH Group —Nyon, VD
- 100%
- Inglese
- Microsoft Office
- Master
Candidatura rapida
Manager ITCS Delivery Excellence
Audemars Piguet —Le Brassus, VD
- 100%
- Parzialmente remoto
- IT
- Budgétisation
- Leadership
Candidatura rapida
Analytics and Data Science Manager
Cereal Partners Worldwide —La Tour-de-Peilz, VD
- 100%
- Microsoft Excel
- Competenze analitiche
- Capacità di comunicazione
Head of Corporate Affairs & Sustainability - Nestlé Waters Switzerland
Nestlé Waters —Henniez, VD
- 100%
- Inglese
- Project management
- Leadership
- Congedo parentale
- Convenzioni aziendali
1 giorno
Marketing Communications Specialist – Events - Maternity Cover - 18 Months
Parker Hannifin Corporation —Etoy, VD
- 100%
- Gestionale
- Project management
- Capacità di comunicazione
4 giorni
Billing Specialist
Chiquita Brands International Sàrl —Etoy, VD
- 100%
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Candidatura rapida
14 ore
Lab Operations Associate
Adaptyv —Losanna, VD
- 100%
- Esperienza di laboratorio
- Inglese
- Ricerca
Lab Data Technology Specialist - Nestlé Research
Nestlé —Losanna, VD
- 100%
- Gestionale
- Esperienza di laboratorio
- Inglese
- Congedo parentale
- Convenzioni aziendali
Sr Manager Performance Delivery & Governance
Philip Morris International —Losanna, VD
- 100%
- PMP
- Bachelor
- Leadership
6 giorni

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Customer Care Representative

YUH -
Gland, VD

Candidatura rapida

Dettagli della posizione

100% | Orario di lavoro: 90-100%
13 giorni fa

Qualifiche

Francese
Inglese
Italiano
Capacità di comunicazione
Tedesco

Descrizione completa della posizione

Company Description

Yuh - The most complete financial app of Switzerland.

Yuh is the app to pay, save and invest. Since 2021, the company is helping you manage your finances transparently, responsibly and in full freedom in this new post-banking era. Yuh is the brainchild of Swissquote, the Swiss leader in digital banking. With its solid reputation as well as our innovation to serve forward-thinkers, Yuh has it all.

Join the Yuhniverse

Do you enjoy helping people and want to gain hands-on experience in the banking and fintech world? Then this role is for you. As a Customer Care Representative, you will support our team in being the main link between Yuh and our clients. Our clients use our app to manage their finances and investments, and you will help ensure they have a smooth and positive experience.

You will answer their questions, solve their issues, and guide them through their financial journey while gaining valuable insights into customer care in a modern Swiss banking environment.

Job Description

Your mission

Do you love helping people and learning new things? If so, you might be the perfect fit for our Customer Care Representative position. You will be the main link between Yuh and our awesome clients, who use our app to manage their finances and investments. You will answer their questions, solve their problems, and guide them through their financial journey with Yuh.

Key Responsabilities

Serve as the primary point of contact for clients, handling of inbound and outbound phone calls (approximately 70–80% of daily activities), and delivering a consistently professional and positive customer experience.
Provide accurate support via telephone, ensuring first class service quality. Resolving client inquiries, issues and requests related to the Yuh App in the sectors pay, save and investments.
Actively guide and support clients, mainly over the phone, through their financial journey, explaining products, features and processes in a clear, empathetic, friendly and compliant manner.
Ensure the highest levels of client satisfaction by executing client instructions and addressing concerns with friendliness and professionalism, especially in time sensitive or complex situations.
Accurately document client interactions and outcomes in internal systems, ensuring proper follow-up and transparency across teams. Collaborate closely with other Customer Care Representatives and internal departments to ensure seamless service delivery and contribute insights for platform, service, and process improvements.
Uphold the principles of fair client treatment, confidentiality, and regulatory compliance at all times.

Qualifications

Completed apprenticeship (Federal certificate of Competence)
Previous experience in customer satisfaction, preferably in financial services in handling customer enquiries and complaints
Fluency in English and French. For this position, Italian proficiency is highly recommended (German is a plus).
A strong interest in financial product and markets, including stocks, ETFs and cryptocurrencies
Excellent communication – verbal and written – skills
Familiarity with office software and phone systems
You are particularly skilled at listening, communicating, showing empathy, and being persuasive
You have a proactive and “can do” attitude
You like working in a team

Additional Information

Please note that Yuh never requests sensitive personal information or payment of any kind during the recruitment process. Any such request is fraudulent.

Candidatura rapida

Perfeziona la tua ricerca

delivery offerte - vaud

Customer Care Representative

Specialist Neurodevelopment

Maître d'Hôtel

Executive Assistant

Manager, Professional Education

Sales Associate / Hourly paid (m/f/d) befristet - Factory Outlet Aubonne

Service Delivery Manager 80-100%

Buyer

Chief of Staff - ISC

NeStep Talent in HR and Business Operations

Data Centre Specialist,

Supply Chain Buyer / Planner

Manager ITCS Delivery Excellence

Analytics and Data Science Manager

Head of Corporate Affairs & Sustainability - Nestlé Waters Switzerland

Marketing Communications Specialist – Events - Maternity Cover - 18 Months

Billing Specialist

Lab Operations Associate

Lab Data Technology Specialist - Nestlé Research

Sr Manager Performance Delivery & Governance

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di delivery nella seguente località: vaud

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