Lead AI Solutions Architect, Customer Success
Genesys —Zurigo, ZH
- 100%
- Gestionale
- Master
- Leadership
- Programma di referral
AI Architect, Partner Engineering
Google —Zurigo, ZH
- 100%
- Java
- Master
- C++
14 ore
Lead Data Architect (m/f/x/d, hybrid set up), Zurich (Zurich, CH)
Swiss Re —Zurigo, ZH
- CHF 128’000 - CHF 192’000 all'anno
- 100%
- Gestionale
- SQL
- Capacità di comunicazione
Lead Database Architect 80-100%
TWINT —Zurigo, ZH
- Parzialmente remoto
- Oracle
- Inglese
- Bachelor
- Lavoro da casa
- Congedo parentale
Lead IT Architect
Leonteq AG —Zurigo, ZH
- 100%
- Gestionale
- Master
- IT
Lead Architect (m/f/d)
Exentec —Zurigo, ZH
- Inglese
- Master
- Capacità di comunicazione
Solution Architect
Expleo —Wallisellen, ZH
- Java
- Sviluppo software
- Leadership
L4 Technical Lead / Cross-Domain Architect (m/w/d) – Winterthur Area
NTT DATA —Opfikon, ZH
- 100%
- Remoto
- Gestionale
- Leadership
Software Architect
Zerolook —Zurigo, ZH
- CHF 140’000 - CHF 150’000 all'anno
- Parzialmente remoto
- Dottorato
- Java
- Master
Candidatura rapida
Lead Architect (m/f/d)
Exyte GmbH —Zurigo, ZH
- Inglese
- Master
- Capacità di comunicazione
Senior System Architect ML & AI 100% (f/m/d)
Julius Baer —Zurigo, ZH
- 100%
- Inglese
- Master
- Bachelor
Senior Architect (m/f/d)
Exentec —Zurigo, ZH
- Gestionale
- Inglese
- Master
Lead - Customer Service Knowledge Management
On AG —Zurigo, ZH
- Gestionale
- Servizio clienti
- Salesforce
5 giorni
Principal Data Architect
Zühlke —Schlieren, ZH
- 100%
- Remoto
- Microsoft Excel
- Gestionale
- Inglese
- Lavoro da casa
Solution Architect (80 – 100%)
CISTEC AG —Zurigo, ZH
- 100%
- Remoto
- Inglese
- Lavoro da casa
Senior Data & AI Consultant/Consulting Lead (Switzerland)
Unit8 SA —Zurigo, ZH
- 100%
- Parzialmente remoto
- Gestionale
- Inglese
- Master
- Lavoro da casa
Candidatura rapida
Lead - Construction Project Management
On AG —Zurigo, ZH
- Gestionale
- Inglese
- Project management
Pre-Sales Solution Architect – AI Infrastructure (remote in the EU)
Mirantis —Zurigo, ZH
- 100%
- Remoto
- Vendite
Candidatura rapida
Veeva Vault CRM Architect / Expert 80-100%
Eraneos Switzerland AG —Zurigo, ZH
- Software CRM
- Inglese
- Project management
Lead Kernel Engineer/Architect
EPAM Systems, Inc. —Zurigo, ZH
- C++
- Bachelor
- Sviluppo software
- Congedo parentale

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di lead ai architect nella seguente località: zürich

Accedendo al tuo account, accetti i Termini di Servizio di SimplyHired e acconsenti alle nostre Norme sui Cookie e sulla Privacy.

Esplora gli annunci in più località

lead ai architect jobs near zürich

Annunci per il ruolo di Lead Architect (Zürich, ZH)

Annunci per il ruolo di Lead Data Architect (Zürich, ZH)

Annunci per il ruolo di Software Architect (Zürich, ZH)

Annunci per il ruolo di Solution Architect (Zürich, ZH)

Annunci per il ruolo di Project Manager (Zürich, ZH)

Annunci per il ruolo di Ai Architect (Zürich, ZH)

Annunci per il ruolo di Data Consultant (Zürich, ZH)

Annunci per il ruolo di Customer Service Representative (Zürich, ZH)

Annunci per il ruolo di IT Architect (Zürich, ZH)

Annunci per il ruolo di Systems Architect (Zürich, ZH)

Annunci per il ruolo di Solution Architekt (Zürich, ZH)

Annunci per il ruolo di Solution Architect (Bâle, BS)

Annunci per il ruolo di Solution Architect (Bern, BE)

Annunci per il ruolo di Process Architect (Basel, BS)

Annunci per il ruolo di Architect (Biel Bienne, BE)

Annunci per il ruolo di Enterprise Architect (Zürich, ZH)

Annunci per il ruolo di Cloud Architect (Genf, GE)

Annunci per il ruolo di Senior Accountant (Zürich, ZH)

Annunci per il ruolo di Senior Legal Counsel (Zürich, ZH)

Annunci per il ruolo di Finance Team Lead (Zürich, ZH)

Lead AI Solutions Architect, Customer Success

Genesys -
Zurigo, ZH

Candidati adesso

Dettagli della posizione

100% | Orario di lavoro: 90-100%

Benefit

Programma di referral

Qualifiche

Gestionale
Google Cloud Platform
Master
Leadership
Capacità di comunicazione

Descrizione completa della posizione

locations

Zurich (Flexible)

time type

Full time

posted on

Posted 25 Days Ago

job requisition id

JR111884

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Primary Mission

Design and lead the implementation of AI-powered customer experience solutions that achieve business outcomes while ensuring technical excellence, scalability, security, and operational readiness.

Key Responsibilities

Solution Architecture

Define end-to-end AI solution architectures for customer programs.
Design integrations between Genesys Cloud, AI services, enterprise applications, data platforms, and third-party technologies.
Establish architectural standards for scalability, resilience, security, and maintainability.
Review and approve technical designs produced by project teams.

Technical Leadership

Serve as the technical authority for assigned customer engagements.
Guide consultants and implementation teams through complex technical challenges.
Lead architecture workshops and technical design sessions with customers.
Provide governance throughout delivery to ensure alignment with the approved architecture.

AI & Data Design

Design AI use cases including virtual agents, agent copilots, knowledge systems, workflow automation, and analytics solutions.
Define data requirements, integration patterns, and AI governance considerations.
Ensure responsible AI practices are incorporated into solution designs.

Customer Engagement

Advise customer technical stakeholders on architecture decisions and trade-offs.
Present technical recommendations to enterprise architects, IT leaders, and platform owners.
Build trusted-advisor relationships with customer technical teams.

Practice Contribution

Contribute reusable assets, reference architectures, and best practices.
Mentor consultants and senior consultants.
Support presales activities for complex technical opportunities.

Typical Scope

Large customer implementation
Single strategic program
Technical lead for a major deployment
Influences project and account-level decisions

Qualifications:

7+ years of experience in solution architecture, technical consulting, or enterprise software delivery, with at least 3 years focused on AI or conversational / CX platforms.
Hands-on familiarity with Genesys Cloud or comparable CCaaS / CPaaS platforms, including routing, digital channels, and developer APIs.
Proven track record designing and deploying AI-powered solutions — virtual agents, LLM-based copilots, knowledge management systems, or predictive analytics — in production environments.
Solid understanding of cloud architecture patterns (AWS, GCP, or Azure) and integration technologies such as REST/GraphQL APIs, event streaming, and identity/security protocols.
Experience leading architecture design sessions, producing technical documentation, and presenting to senior technical and non-technical stakeholders.
Comfort operating in a global, matrixed professional services environment — managing scope, quality, and customer relationships simultaneously.
Strong communication skills: able to translate complex technical concepts for business audiences and business requirements into precise architectural decisions.
Familiarity with responsible AI principles, data governance, and security-by-design practices in enterprise contexts.
Industry experience in telecommunications, financial services, or airlines is a plus.

Working at Genesys

AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

Our Talent Acquisition team reviews your application with the hiring team.
A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
Next, you'll meet the hiring manager and other members of the interview team.
We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.
After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [email protected].

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Candidati adesso

Perfeziona la tua ricerca

lead ai architect offerte - z&uuml;rich

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di lead ai architect nella seguente località: z&uuml;rich

Related Searches

Esplora gli annunci in più località

Define end-to-end AI solution architectures for customer programs.

Design integrations between Genesys Cloud, AI services, enterprise applications, data platforms, and third-party technologies.

Establish architectural standards for scalability, resilience, security, and maintainability.

Review and approve technical designs produced by project teams.

Serve as the technical authority for assigned customer engagements.

Guide consultants and implementation teams through complex technical challenges.

Lead architecture workshops and technical design sessions with customers.

Provide governance throughout delivery to ensure alignment with the approved architecture.

Design AI use cases including virtual agents, agent copilots, knowledge systems, workflow automation, and analytics solutions.

Define data requirements, integration patterns, and AI governance considerations.

Ensure responsible AI practices are incorporated into solution designs.

Advise customer technical stakeholders on architecture decisions and trade-offs.

Present technical recommendations to enterprise architects, IT leaders, and platform owners.

Build trusted-advisor relationships with customer technical teams.

Contribute reusable assets, reference architectures, and best practices.

Mentor consultants and senior consultants.

Support presales activities for complex technical opportunities.

Large customer implementation

Single strategic program

Technical lead for a major deployment

Influences project and account-level decisions

7+ years of experience in solution architecture, technical consulting, or enterprise software delivery, with at least 3 years focused on AI or conversational / CX platforms.

Hands-on familiarity with Genesys Cloud or comparable CCaaS / CPaaS platforms, including routing, digital channels, and developer APIs.

Proven track record designing and deploying AI-powered solutions — virtual agents, LLM-based copilots, knowledge management systems, or predictive analytics — in production environments.

Solid understanding of cloud architecture patterns (AWS, GCP, or Azure) and integration technologies such as REST/GraphQL APIs, event streaming, and identity/security protocols.

Experience leading architecture design sessions, producing technical documentation, and presenting to senior technical and non-technical stakeholders.

Comfort operating in a global, matrixed professional services environment — managing scope, quality, and customer relationships simultaneously.

Strong communication skills: able to translate complex technical concepts for business audiences and business requirements into precise architectural decisions.

Familiarity with responsible AI principles, data governance, and security-by-design practices in enterprise contexts.

Industry experience in telecommunications, financial services, or airlines is a plus.

Be the one building what's next - where AI, experience and impact come together.

lead ai architect offerte - zürich

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di lead ai architect nella seguente località: zürich