This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.
At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.
The Claims Lead role plays a critical role in protecting AXIS Re’s balance sheet, reputation, and long‑term relationships by ensuring that complex casualty reinsurance claims are managed consistently, accurately, and in line with contractual and regulatory expectations. Through strong technical leadership, the role supports sound reserving, effective loss analysis, and disciplined decision‑making across long‑tail and high‑severity casualty exposures.
By leading and developing claims professionals, the role strengthens capability, consistency, and accountability within the casualty claims team, directly contributing to service quality and operational resilience. Through close collaboration with underwriting, actuarial, finance, legal, brokers, and cedants, the role helps translate claims insight into better portfolio understanding, improved risk management, and informed business decisions.
Ultimately, the Claims Lead enables AXIS Re to deliver reliable claims outcomes, robust governance, and trusted client service, supporting AXIS Re’s broader strategic objectives and reinforcing our position as a high‑quality global reinsurance partner.
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Provide expert oversight and direction on complex casualty reinsurance claims, including long‑tail, high‑severity and coverage‑sensitive matters.
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Lead coverage interpretation and liability analysis under excess of loss, proportional and facultative reinsurance contracts.
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Act as escalation point for aggregation, exhaustion, attachment disputes, commutation strategy, and complex casualty settlement structures.
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Maintain oversight of large loss notifications and casualty loss developments, ensuring timely reporting and issue escalation.
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Ensure appropriate establishment, monitoring and governance of case reserves and IBNR for casualty portfolios.
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Work closely with actuarial and finance teams on loss development, emerging trends, and reserve adequacy.
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Support reserve committees, large loss reviews, and senior management reporting relating to casualty exposures.
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Lead, mentor and develop casualty claims specialists, ensuring strong technical capability and consistent handling standards.
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Allocate and prioritise workloads across the team to meet reporting, service and governance requirements.
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Provide performance management, coaching and development planning for direct reports.
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Ensure casualty claims are handled in accordance with AXIS Re claims guidelines, delegated authorities, and regulatory expectations.
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Support internal and external audits, QA reviews and regulatory inquiries relating to casualty claims.
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Promote strong file quality, documentation standards and data integrity across casualty claims files and systems.
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Act as a senior casualty claims contact for cedants, brokers, underwriting, legal, actuarial and finance stakeholders.
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Participate in underwriting support discussions, portfolio reviews, and claims strategy forums relating to casualty business.
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Represent AXIS Re Claims in cross‑functional initiatives and global casualty working groups.
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Contribute to management and executive reporting on casualty claims trends, emerging risks and mass tort exposures.
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Identify and support operational and digital improvements impacting casualty claims handling.
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Share casualty claims expertise, lessons learned and best practices across the global AXIS Re Claims organisation.
You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.
About You:
We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.
What you need to have:
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Significant experience in casualty reinsurance claims handling, including excess casualty and long‑tail exposures.
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Strong understanding of reinsurance contract structures, coverage interpretation, aggregation and attachment issues.
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Experience with large loss management, commutations and complex casualty negotiations.
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Familiarity with claims systems and workflows (e.g. SICS).
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Proven ability to lead, mentor and develop experienced claims professionals.
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Strong judgement, decision‑making and escalation capability for complex casualty matters.
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Excellent stakeholder management and communication skills.
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High standards of integrity, governance awareness and regulatory discipline.
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Experience handling international claims or working across multiple jurisdictions.
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Ability to use data analysis tools (e.g., Power BI) to create dashboards and identify trends.
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Knowledge of market developments and emerging risks in reinsurance
In this role, you will typically be required to:
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Maintain a regular on‑site presence of a minimum of three days per week, in line with AXIS Re office attendance expectations.
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Travel internationally on an occasional basis to support claims audits and key stakeholder meetings.
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Build, maintain, and strengthen effective working relationships with internal stakeholders (Underwriting, Actuarial, Finance, Legal) and external partners including cedants, brokers, auditors, and service providers.
You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.
This posting is for an existing vacancy.
