Role: Clinical support of Dexter installed-based and driving utilization of Dexter procedures.
- Drive utilization of Dexter procedures with the customers in assigned territory.
- Cross-sell the use of Dexter to clinical specialities not using Dexter in hospitals, support the sales process.
- Support the local Sales Director(s)/Sales Manager(s) to achieve and exceed targeted usage of Dexter surgeries.
- Train and bring support to surgeons and OR staff in the use of Dexter’s robot before and during procedures.
- Clinical support during setup, surgery and after surgery.
- Identify specific needs of the customer before, during and after implementation.
- Handover of Dexter after delivery to BioMed and OR as well as commissioning at the customers premises.
- Instruct CDS department in hospital on reprocessing on Dexter reusable tools.
- Communication and presentation of the clinical benefits of Dexter.
- Own customer satisfaction, support and evolve surgeon and KOL network.
- Participation in important trade fairs, events, and personal presence on the market.
- Forecasting of predicted usage & promoting new products and Dexter upgrades.
Requirements
- Completed professional training in health care (nurse or anaesthetist or similar..)
- At least 3 years of operating theatre experience (hospital, clinic) or comparable training as a Clinical Sales or Clinical specialist.
- Preferably with good knowledge in General surgery, Gynaecology and Urology
- Strong communication and teamwork skills, diligence, proactive hands-on mentality with flexible and organised mindset.
- High willingness to travel and flexibility within the assigned territory.
- Fluent in the local official language French (must have). English is required; any additional language is a plus.
- Start-up, Launch, or high growth commercial experience preferred & good knowledge of Microsoft Office applications.
