Interlaken (Berner Oberland)
, Switzerland
Workload: 100%
Start from: Sofort
The Hapimag Resort in Interlaken is located on the popular promenade on the Höheweg with spectacular views of the Jungfrau. In addition to 105 spacious flats, the resort has a spa area with steam bath and sauna, an indoor pool, a playroom for the children, 2 conference rooms and a restaurant with a spacious terrace.
To support our front office team, we are looking for a committed, motivated person according to the arrangement as
Receptionist 100% in Interlaken
What you can expect
Welcoming and assisting guests: friendly reception and check-in, providing information about the resort and the surrounding area, handling enquiries and complaints
Administration and organisation: managing reservations and bookings, coordinating with other departments, maintaining and updating the guest database
Communication: Professional and accurate communication by phone, email and in person, forwarding messages and calls, assisting in the creation and distribution of information materials for guests
Financial tasks: Processing payments and invoices, cash management and billing, assisting in the management of reservation accounts
What you bring along
Completed training in the hotel industry or comparable qualification
Professional experience in the reception area
Excellent communication skills in German and English, further foreign language skills an advantage
Friendly and professional demeanour
High service orientation and enjoyment in dealing with people
Good organisational skills and the ability to manage several tasks simultaneously
Confident handling of MS Office and common hotel software systems
Reliability and a sense of responsibility
Flexibility and willingness to work shifts, including evenings, weekends and public holidays
Ability to work in a team and a positive attitude
Commitment to the company, the team and the work
What we offer
Local benefits
Varied work in a familiar working environment and in a well-coordinated and highly motivated team
Opportunities for professional development
Development opportunities within the company
Permanent position in an attractive and centrally located tourist resort
A high degree of independence and the opportunity to help shape the resort’s offering
Benefit from attractive special conditions for stays at all Hapimag-owned resorts worldwide
Experience two weeks of vacation without deduction of points at a Hapimag resort of your choice.
Benefits at Hapimag
30% discounted membership
30% discount in restaurants
Work across Europe and regardless of the season
Workation within the EU/EFTA region
HapiAcademy - Your home for learning to level up your professional skills
Exciting team events and activities
Questions?
If anything is unclear or if you would like to learn more about the role, feel free to get in touch with us at any time:
[email protected]
Apply now
Have we convinced you to become part of our Hapimag family and success story? Then we look forward to getting to know you! Simply fill out the form below – we will get back to you shortly.
Hapimag Resort Interlaken
Höheweg 95
CH – 3800 Interlaken
www.hapimag.com/interlaken
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