A leading EMS company based in Switzerland is seeking a Quality Engineer.
The selected candidate will act as the main point of contact for all quality-related activities concerning assigned customers, ensuring effective management of non-conformities and the definition of corrective and preventive actions.
Main Responsibilities:
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Manage customer relationships regarding quality, acting as the primary interface and ensuring high customer satisfaction
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Analyze customer-reported non-conformities, identify root causes, and define corrective actions. (8D, 5 Why, Ishikawa, etc.)
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Be responsible for product quality management during sampling phases, mass production, and throughout the entire product lifecycle
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Coordinate continuous improvement activities and contribute to the reduction of customer complaints
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Manage customer audits and participate in the execution of internal audit
Mandatory Requirements:
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Degree in Engineering or diploma in electronics/mechanical field
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ISO 9001:2015 Auditor certification
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In-depth knowledge of ISO 9001:2015 standard
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Experience in Lean Manufacturing and Six Sigma
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IPC-A-610 certification
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Strong problem-solving skills, customer-oriented mindset, and team-working attitude
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Ability to work in dynamic environments under tight deadlines, maintaining an analytical and collaborative approach
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Excellent written and spoken Italian and English
