20 annunci per il ruolo di application support specialist (recruiting in corso)

Modern Workplace Support Specialist
ELCA Informatique SA —Berna, BE
- 100%
- Microsoft Outlook
- Manutenzione
- Inglese
4 giorni
Business Application Support Specialist – Finance (80-100%)
Lombard Odier & Cie —Ginevra, GE
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
IT Application Support Specialist – 2nd Level Support 100% (f/m/d)
Julius Baer —Zurigo, ZH
- Weekend
- Inglese
- Windows
- Java
Technical Support Specialist (f/m/d) 100%
Luware —Zurigo, ZH
- 100%
- Parzialmente remoto
- Inglese
- Capacità di comunicazione
Candidatura rapida
8 giorni
Application Specialist - Life Sciences (m/f/d | 100%)
INTEGRA Biosciences GmbH —Zizers, GR
- 100%
- Capacità di scrittura
- Esperienza di laboratorio
- Inglese
- Parcheggio libero
P2619 - IT Helpdesk Support Specialist
Debiopharm —Losanna, VD
- 100%
- Microsoft Access
- Microsoft Outlook
- Bachelor
Candidatura rapida
2 giorni
Technicien support N1 (H/F)
Cheops Technology Switzerland —Plan-les-Ouates, GE
- 100%
- Inglese
- Windows
- SharePoint
Candidatura rapida
IT Workplace Support Specialist
SIX Group AG —Zurigo, ZH
- Microsoft Access
- Microsoft Outlook
- Inglese
14 giorni
Spécialiste des achats opérationnels et support applicatif
Administration fédérale - Département fédéral des finances DFF —Ginevra, GE
- Microsoft Excel
Sales & Technical Application Specialist (STAS)
Medion Grifols Diagn. AG —Düdingen, FR
- 100%
- Servizio clienti
- Esperienza di laboratorio
- Inglese
(Senior) ERP Application Specialist (m/w) 80% - 100%
AutoForm Engineering —Zurigo, ZH
- Part-time
- Remoto
- Inglese
- Economia aziendale
- Lavoro da casa
8 giorni
Sales Customer Support Specialist (m/f/d), (80-100%)
Accelleron —Baden, AG
- Remoto
- Microsoft Excel
- Inglese
- Project management
Warehouse Specialist 80 - 100% (f/m/d)
Hitachi —Zurigo, ZH
- Remoto
- Inglese
- Microsoft Office
- Competenze informatiche
On-Site IT Support Specialist
Celerion —Fehraltorf, ZH
- 100%
- Oracle
- Servizio clienti
- Esperienza di laboratorio
Candidatura rapida
IT Application Support Specialist – 2nd Level Support 100% (f/m/d) - (Contract through our external payroll partner with immediate start until 31.05.2028 with possible extension)
Julius Baer —Zurigo, ZH
- Weekend
- Inglese
- Windows
- Java
Corporate IT Support Specialist (6 Month Contract)
Ripple —Ginevra, GE
- 100%
- In presenza
- Capacità di comunicazione
- Congedo parentale
Candidatura rapida
5 giorni
Team Lead and Transformation Specialist
Mettler-Toledo Technologies GmbH —Greifensee, ZH
- Inglese
- Parcheggio libero
- Convenzioni aziendali
Candidatura rapida
11 giorni
Information Technology Support Specialist
Sii —Zurigo, ZH
- Remoto
- Inglese
- Windows
- IT
QA Analytical Specialist
Sobi —Basilea, BS
- 100%
- Parzialmente remoto
- Inglese
- Bachelor
- Capacità di comunicazione
Candidatura rapida
Customer Care Specialist (CH & EU), Zug (CH)
Cryptonow —Zugo, ZG
- CHF 65’000 - CHF 80’000 all'anno
- 100%
- Inglese
- Capacità di comunicazione
- Negoziazione
Candidatura rapida

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Modern Workplace Support Specialist

ELCA Informatique SA -
Berna, BE

Candidati adesso

Dettagli della posizione

100% | Orario di lavoro: 90-100%
4 giorni fa

Qualifiche

Francese
Microsoft Outlook
Manutenzione
Inglese
Windows
SharePoint
Account management
Capacità di comunicazione
Tedesco

Descrizione completa della posizione

About ELCA Cloud Services

ELCA Cloud Services is the cloud specialist within ELCA Group. We support Swiss-based companies in their digital transformation journey by providing reliable, secure and high-quality managed services.

As part of our Modern Workplace activities, we support our customers in their daily use of Microsoft 365, workplace devices, collaboration tools and business applications. Our goal is to provide smooth and efficient digital workplace experience to end users.

Your role

As a Modern Workplace Support Specialist , you will report to the Workplace Support Team Leader, within the Platform Operations department. You will be the first point of contact for our customers’ users regarding workplace-related incidents and service requests.

You will support users in their daily work, troubleshoot issues, handle requests, document solutions and contribute to the continuous improvement of our support services.

The role is mainly based on remote support activities, with occasional on-site interventions at various customer locations in Switzerland when required.

This role is ideal for someone with strong communication skills, a service-oriented mindset and 2 to 4 years of experience in IT support or Modern Workplace environments.

The position is based in Bern.

In this role, you will

Handle workplace-related incidents and service requests.
Support users on Microsoft 365 services such as Outlook, Exchange Online, Teams, SharePoint and OneDrive.
Manage common user administration tasks such as accounts, groups, licenses, MFA, shared mailboxes and distribution lists.
Troubleshoot workplace issues related to Windows, Office applications, VPN, printers, peripherals and business applications.
Analyze application-related issues, for example when an application does not start, access is blocked or the behavior is abnormal.
Ensure clear and regular communication with users.
Qualify, prioritize, document and follow up tickets until resolution or escalation.
Escalate issues to the appropriate technical teams with clear context and actions already performed.
Contribute to the creation and maintenance of internal documentation and knowledge base articles.

What you bring

2 to 4 years of experience in IT support, Service Desk, or Modern Workplace support.
Experience with Outlook, Exchange Online, Teams, SharePoint and OneDrive support.
Experience with user account management, access rights, MFA, licenses, shared mailboxes and distribution lists.
Good troubleshooting skills on Windows and Office applications.
Ability to understand and analyze simple application issues.
Experience with a ticketing tool such as GLPI, DeskPro or another ITSM solution.
Ability to document your work clearly and accurately.
A structured, reliable and service-oriented mindset.
Strong communication skills and the ability to interact with end users in a professional way.
Good stress management, proactivity and reactivity.

Nice to have

Knowledge of Entra ID / Azure AD.
Knowledge of Intune / Endpoint Manager.
Knowledge of Exchange Admin Center or Teams Admin Center.
Knowledge of Conditional Access.
Experience with ManageEngine.
ITIL knowledge or certification.
Experience in a multi-customer or managed services environment.

Languages

German: mandatory
French: mandatory

What we offer

The opportunity to work in a modern cloud and workplace environment.
A role with direct impact on user experience and service quality.
Exposure to Microsoft 365, Modern Workplace and managed services topics.
A collaborative and professional working environment.
The possibility to grow technically and take more responsibilities over time.
The opportunity to contribute to documentation, process improvement and service quality.
A dynamic environment with a variety of customer contexts and workplace technologies.

Candidati adesso

Perfeziona la tua ricerca

application support specialist offerte

Modern Workplace Support Specialist

Business Application Support Specialist – Finance (80-100%)

IT Application Support Specialist – 2nd Level Support 100% (f/m/d)

Technical Support Specialist (f/m/d) 100%

Application Specialist - Life Sciences (m/f/d | 100%)

P2619 - IT Helpdesk Support Specialist

Technicien support N1 (H/F)

IT Workplace Support Specialist

Spécialiste des achats opérationnels et support applicatif

Sales & Technical Application Specialist (STAS)

(Senior) ERP Application Specialist (m/w) 80% - 100%

Sales Customer Support Specialist (m/f/d), (80-100%)

Warehouse Specialist 80 - 100% (f/m/d)

On-Site IT Support Specialist

IT Application Support Specialist – 2nd Level Support 100% (f/m/d) - (Contract through our external payroll partner with immediate start until 31.05.2028 with possible extension)

Corporate IT Support Specialist (6 Month Contract)

Team Lead and Transformation Specialist

Information Technology Support Specialist

QA Analytical Specialist

Customer Care Specialist (CH & EU), Zug (CH)

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di application support specialist

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