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Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the Team
The Collectibles category is both eBay's historical core, and a dynamic, innovation-driven business providing the greatest contribution to growth within eBay's recent business performance. This role leads the European Collectibles businesses (with focus on UK and DE and expanding trade across the region), covering categories as diverse as Trading Cards, Coins, Comics, Toys, Memorabilia, Art, Antiques, and is responsible for driving business performance and strategy of this critical eBay category.
As Sr Director, GM of UK and DE Collectibles, you will operate at the center of a complex, matrixed Fortune 500 environment, collaborating with executive leadership, market leadership, and shared services such as Product, Technology, Marketing, and Customer Support. Your leadership will be essential to driving continued business growth and securing eBay’s leadership in a fiercely competitive, rapidly evolving marketplace.
Key Responsibilities:
P&L Leadership: Own and drive the full P&L for the multi-billion dollar UK and DE Collectibles businesses, ensuring sustained growth, profitability, and operational excellence across all Collectibles categories.
Strategic Direction: Develop and execute category strategies that anticipate market trends, drive innovation, and secure eBay’s leadership in Collectibles, including annual and long-range planning.
Team Leadership: Directly manage a high-performing team of ~30, fostering a culture of accountability, innovation, and collaboration across the Global Collectibles team, and with all key supporting functions.
Innovation: Ensure the power of AI is integrated into both internal operations and customer facing experiences
Stakeholder Management: Build and maintain strong relationships with eBay’s Executive Leadership Team and functional partners (e.g., Marketing, Product Management), ensuring seamless alignment and execution of key strategic initiatives.
Operational Excellence: Oversee category operations, analytics, reporting, and funnel performance, ensuring data-driven decision-making and continuous improvement.
Seller & Customer Focus: Champion the needs of the platform’s largest sellers and diverse buyers, to drive an ever higher standard for the Collectibles customer experience on the eBay platform.
External Partnerships: Build relationships with key industry partners, to bring new inventory, and innovative experience to eBay buyers and sellers; manage existing operational and strategic partnerships to ensure we are delivering the best customer experiences and maximizing the commercial value.
What You Will Bring:
Experience: 12-15 years experience with increasing responsibility as a general manager in an online high-growth marketplace, digital platform, or retail environment. Experience in strategic or management consultancy is a plus.
Operational Mastery: Deep expertise in marketplace dynamics, data-driven decision-making, and operational excellence.
Industry Passion: A deep passion for eBay’s mission and the Collectibles industry
Strategic Acumen: Proven ability to set vision, develop strategy, and execute complex initiatives at scale, with a track record of delivering results in highly competitive markets.
Stakeholder Influence: Exceptional executive presence and communication skills, with experience managing relationships across C-suite, and cross-functional partners.
Global Perspective: Demonstrated success leading large, geographically dispersed teams and driving cross-border business in a matrixed, multinational environment.
Education: Bachelor’s degree required; MBA or equivalent advanced degree preferred.
Additional Details
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
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