At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
Sr Mgr, Collectibles Strategic Programs Lead
Location: Bern, Switzerland
Hybrid
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate problem solvers, innovators, and dreamers — and help us connect people and build communities to develop economic opportunity for all.
About the Team
eBay is the #1 Collectibles marketplace in the world, selling to millions of customers globally. Our mission is to be the most loved destination for collectors of trading cards, memorabilia, toys, comics, coins, and more. To accomplish this, we put our collectors first and innovate tirelessly to optimize experiences across our platform.
The eBay Collectibles team is looking for a Bern-based Program Management Lead to lead critical initiatives within the cross-Europe Collectibles portfolio. This role will drive the ongoing evolution and expansion of our eBay UK and EU Collectibles offerings - including the development, launch, and management of key services, features, and functionality for the category.
eBay would not be what it is today without our amazing employees -– from Program Managers to Customer Support and everyone in between. We take great pride in hiring and developing top talent who can add to our culture and believe in our mission. eBay is an exciting opportunity to harness a growth mindset and engage with a passionate community of enthusiasts, fostering a vibrant and dynamic marketplace.
Who you are
Success in this role requires a broad set of skills. The ideal candidate exhibits strength in the following:
Program management: Successfully lead key programs and projects in a large, heavily-matrixed organization.
Stakeholder management: Lead through influence, build strong relationships, gain alignment and buy-in across internal and external partners and functions.
Strategic problem solving & communication skills: Break down tough problems into clear next steps and support with data-backed narratives.
Team leadership: Directly manage a high-performing team of two program managers, fostering a culture of accountability, innovation, and collaboration across the European and Global Collectibles team, and with all key supporting functions.
Business case development & impact assessment: Leverage data to support hypothesis testing, resourcing/prioritization of new initiatives, and ongoing impact assessment for existing initiatives.
Bias towards ownership & action: Step up and take the lead when needed to accelerate progress, especially in the face of ambiguity.
Attention to detail: Meticulous attention to detail with exceptional organizational skills.
The impact you will make
Drive growth & steer strategy: Lead strategy development, execution, and ongoing management/optimization of key initiatives.
Use data and insights to identify features and services that will impact our consumers. Build strong cases for new programs. Collaborate across teams to launch these programs.
Lead cross-functional teams to deliver outcomes: Lead day-to-day project management and operations and ensure teams are tracking to timelines and goals.
Drive decision making: Deliver analysis and presentations to communicate progress, performance, and secure approval from senior and executive leadership. Track and share program insights as part of business update cadences - WBR, MBR, QBR, etc.
Other qualifications
Required
7+ years of relevant experience: Program management, strategy & operations, management consulting, product management, or similar in e-commercial, retail, consumer goods, or consumer tech.
BA/BS degree, or equivalent.
Excellent verbal & written communication skills.
Excellent presentation skills + high-level proficiency in related tools: Google Slides and/or MS Powerpoint.
Excellent analytical skills, experience pulling data/gathering insights, and high-level proficiency in related tools: Google Sheets and/or MS Excel.
Excellent program/project management skills and high-level proficiency in related tools: MS Project, Smartsheet, etc.
Travel to industry events, external partners, and eBay offices as-needed (4+ times/year).
Preferred
MBA or similar graduate degree.
2-sided marketplace experience.
Proven experience in or personal passion for Collectibles (Trading Cards, Coins, Comics, Toys).
Proficiency in SQL coding and demonstrated expertise with Data Warehouse pulls.
Additional Details
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
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