QUALIFICATIONS
Required Qualifications and Experience
Education
- Master's degree in Marketing, Communications, Non-profit Management, Fundraising or a related field from an accredited academic institution with five years of relevant professional experience; or,
University degree in the above fields with seven years of relevant professional experience.
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Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience
- Five years (seven years for university degree holder) of experience in fundraising, marketing, or campaign management (preferably in a nonprofit or NGO setting), with at least 3 years in a global, regional or multi-market role;
- Five years (seven years for university degree holder) of experience in developing individual giving or business to consumer campaign plans, budgets and targets;
- Five years (seven years for university degree holder) of experience developing individual giving or business to consumer propositions and creative from briefing through to execution;
- Track record of using available audience insights and behaviour to inform campaign planning and development;
- Familiarity with donor CRM systems, social media platforms, email and marketing automation tools;
- End to end management and evaluation of multi-channel campaigns, with a focus on digital.
- Marketing agency experience;
- Donor journey mapping; and,
Development of customer segmentation approaches.
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Skills
- Strategic thinking and planning;
- Understanding of how audience insights and segmentation inform campaign planning and development;
- Demonstrated project management and organizational skills;
- Excellent written and verbal communication abilities;
- Ability to manage and collaborate with multiple stakeholders in a complex organisational environment;
- Marketing automation and email platforms;
- Basic data analysis and reporting;
- Strong initiative and work ethic;
- Audience research skills; and,
Salesforce CRM and donor management.
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Languages
All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).
For this position, fluency in English is required (oral and written).
Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.
Required Competencies
IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these five values:
- Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage : Demonstrates willingness to take a stand on issues of importance.
- Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators
- Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.
- Accountability : Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on IOM Job Category .
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies .
