16 annunci per il ruolo di data specialist - kanton zug (recruiting in corso)

Customer Care Specialist Switzerland
BYD Europe —Zugo, ZG
- 100%
- Parzialmente remoto
- Bachelor
- Capacità di comunicazione
4 giorni
Prinicipal - Industry Advisory
Genpact Onsite Services - Switzerland Branch —Zugo, ZG
- 100%
- Remoto
- PMP
- Inglese
- Master
Candidatura rapida
2 giorni
Paid Marketing Specialist / Digital Marketing Specialist (Remote)
MediaGroup Worldwide —Baar, ZG
- 100%
- Remoto
- Inglese
- Competenze analitiche
- Capacità di comunicazione
Candidatura rapida
Paid Marketing Specialist - Freelance APAC
MediaGroup Worldwide —Baar, ZG
- Remoto
- Microsoft Outlook
- Inglese
Candidatura rapida
11 giorni
Spare Parts Specialist in Switzerland
BYD Europe —Zugo, ZG
- Microsoft Excel
- Microsoft Outlook
- Inglese
4 giorni
Internal Sales Specialist HPE (m/w/d)
TD Synnex —Rotkreuz, ZG
- 100%
- Inglese
- Microsoft Office
Senior Product and Reporting Specialist - Client Content Evergreens
Partners Group —Baar, ZG
- Microsoft Excel
- Inglese
- SQL
11 giorni
Senior Digital Analytics Specialist
V-Zug AG —Zugo, ZG
- 100%
- Remoto
- Inglese
- SQL
- Python
- Lavoro da casa
5 giorni
Associate Director - Industry Advisory 3
Genpact Onsite Services - Switzerland Branch —Zugo, ZG
- 100%
- Remoto
- PMP
- Inglese
- Master
Candidatura rapida
8 giorni
HR & Office Generalist
Landis+Gyr —Cham, ZG
- Inglese
- Microsoft Office
- Risorse umane
12 giorni
Specialist AutoPart (m/w/d) 80-100%
AMAG Group —Cham, ZG
- Part-time
- Microsoft Excel
- Ohne Hochschulabschluss
HRBP in Switzerland
BYD Europe —Zugo, ZG
- Competenze analitiche
- Bachelor
- Risorse umane
4 giorni
Sales Representative
DiaSorin —Rotkreuz, ZG
- 100%
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Associate Director, Global Regulatory Strategy (GRS) (m/f/d)
GlaxoSmithKline —Baar, ZG
- 100%
- Dottorato
- Capacità di scrittura
- Bachelor
Senior Specialist Legal Editor, Practical Law Commercial
Thomson Reuters —Zugo, ZG
- 100%
- Capacità di scrittura
- Inglese
- Ricerca
- Lavoro da casa
Senior Specialist Legal Editor, Practical Law Employment
Thomson Reuters —Zugo, ZG
- 100%
- Capacità di scrittura
- Inglese
- Ricerca
- Lavoro da casa

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Prinicipal - Industry Advisory
Genpact Onsite Services - Switzerland Branch —Zugo, ZG
Build and maintain trusted relationships with top-tier clients, partners, and industry influencers to strengthen the advisory practice.
Candidatura rapida
2 giorni

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Customer Care Specialist Switzerland

BYD Europe -
Zugo, ZG

Candidati adesso

Dettagli della posizione

100%
4 giorni fa

Qualifiche

Bachelor
Capacità di comunicazione

Descrizione completa della posizione

Location: Switzerland | Full-Time
Department: After Sales

Reports to: Head of After sales in Switzerland

Key Responsibilities:

1. Customer & Dealer Support:

Act as the primary point of contact for customer complaint resolution within the company, continuously monitoring customer complaint ticket resolution.
Work closely with service partners to ensure a timely resolution of all customer complaint tickets. Ensure outstanding customer complaint resolution times and NPS.
If required, communicate with customers directly to provide updates and solutions regarding their inquiries, ensuring an effortless and personalized experience.
Document all customer interactions and updates accurately in the CRM system, ensuring data is clean and up-to-date.

2. Process Optimization & Communication:

Identify opportunities for process improvement in daily customer care operations, focusing on enhancing communication between customers, dealers, and internal teams.
Work closely with internal teams and external service providers to streamline workflows, optimize processes, and ensure effective issue resolution.
Support internal stakeholders by providing insights from customer and dealer interactions to refine processes, systems, and communication strategies.

3. Customer-Centric Approach:

Drive a customer-first mindset by delivering seamless support and fostering trust across all customer touchpoints.
Gather and analyze customer feedback to continually enhance service quality and customer satisfaction.
Anticipate customer needs by understanding market trends and the competitive landscape.

4. Representation & Advocacy:

Be the face of the company, representing its values and commitment to customer satisfaction in all interactions.
Serve as a key ambassador for the brand, fostering positive relationships with customers and dealers alike.

Additional Requirements:

Occasional business trips may be required.

Qualifications:

Bachelor degree or similar.
Proven experience in customer care, dealer support, or a similar role in the automotive industry is a plus.
Strong interpersonal and communication skills, with the ability to manage multiple stakeholders effectively.
Proficiency with CRM tools and a keen eye for detail in data documentation.
A customer-focused mindset with the ability to anticipate and meet customer needs.
Analytical and problem-solving skills to address complex customer or dealer issues.
Ability to work collaboratively across departments and handle a dynamic, fast-paced environment.

What We Offer

Competitive remuneration package.

A fast-paced dynamic environment in a successful international organization.

International exposure with the chance to adapt locally and make a difference.

Growth potential

Be part of the future

BYD (Build Your Dreams) is a global leader in electric vehicles, batteries, and sustainable energy solutions, driving innovation and shaping the future of mobility in over 70 countries worldwide.

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data specialist offerte - kanton zug

Customer Care Specialist Switzerland

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Spare Parts Specialist in Switzerland

Internal Sales Specialist HPE (m/w/d)

Senior Product and Reporting Specialist - Client Content Evergreens

Senior Digital Analytics Specialist

Associate Director - Industry Advisory 3

HR & Office Generalist

Specialist AutoPart (m/w/d) 80-100%

HRBP in Switzerland

Sales Representative

Associate Director, Global Regulatory Strategy (GRS) (m/f/d)

Senior Specialist Legal Editor, Practical Law Commercial

Senior Specialist Legal Editor, Practical Law Employment

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Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di data specialist nella seguente località: kanton zug

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