20 annunci per il ruolo di customer solutions - switzerland (recruiting in corso)

Customer Service Coordinator
Ermenegildo Zegna —Stabio, TI
- Microsoft Excel
- Gestionale
- Servizio clienti
Candidatura rapida
Customer Solutions Manager, Automotive & Manufacturing
AWS EMEA SARL (Switzerland Branch) —Zurigo, ZH
- 100%
- Sviluppo software
- IT
(Senior) Product Manager - Customer Support Solutions (all genders)
HolidayCheck Group AG —Bottighofen, TG
- 100%
- Remoto
- Linux
- Parcheggio libero
Candidatura rapida
Senior Solutions Consultant, CXO (Customer Experience Orchestration)
Adobe —Zurigo, ZH
- 100%
- Gestionale
- Inglese
Customer Care Specialist (CH & EU), Zug (CH)
Cryptonow —Zugo, ZG
- CHF 65’000 - CHF 80’000 all'anno
- 100%
- Inglese
- Capacità di comunicazione
- Negoziazione
Candidatura rapida
Customer Care Specialist Switzerland
BYD Europe —Zugo, ZG
- 100%
- Parzialmente remoto
- Bachelor
- Capacità di comunicazione
Customer Success Manager - Airline or Airline Catering 80-100% (Europe, 100% remote)
LimeFlight —Zurigo, ZH
- Gestionale
- Inglese
- Bachelor
International Customer Supply Chain Specialist
Nestlé —La Tour-de-Peilz, VD
- 100%
- Gestionale
- Servizio clienti
- Inglese
- Congedo parentale
- Convenzioni aziendali
Regional Emergency Solutions Specialist
JAS Worldwide —Novazzano, TI
- 100%
- Capacità di scrittura
- Inglese
- Competenze organizzative
Customer Relationship Manager
Swiss AviationSoftware —Allschwil, BL
- Manutenzione
- Inglese
- Microsoft Office
- Convenzioni aziendali
Office & Workplace Experience Specialist
Blockstream —Lugano, TI
- 100%
- Esperienza settore turistico alberghiero
- Servizio clienti
- Inglese
Candidatura rapida
Diagnostics Solutions Executive
Beckman Coulter Diagnostics —Mellingen, AG
- 100%
- Remoto
- Vendite
- Master
- Project management
Project /Customer Success Manager, VSS (LATAM – Based), (m/f/d)
Proaxia Consulting —Spreitenbach, AG
- Remoto
- Spagnolo
- Microsoft Excel
- Disponibilità per trasferte fino al 50%
Dispatching Coordinator (m/f/d) in Mendrisio
HOYER —Mendrisio, TI
- Part-time
- Inglese
- Microsoft Office
- Capacità di comunicazione
Technical Project Manager Tether Wallet (100% Remote Worldwide)
Tether Operations Limited —Lugano, TI
- 100%
- Remoto
- Inglese
- Project management
- Bachelor
Sales Specialist (m/f/d) Field Sales – Food Packaging Solutions – Western Switzerland
Duni GmbH —Fribourg, FR
- Parzialmente remoto
- Esperienza settore turistico alberghiero
- Inglese
Area Sales Manager – Alpine, Protective & Nordic (Central Switzerland)
Salomon —Berna, BE
- 100%
- Parzialmente remoto
- Gestionale
- Vendite
- Inglese
Candidatura rapida
Demand Planner
Medacta International SA —Castel San Pietro, TI
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Candidatura rapida
Customer Service Coordinator
Stadler Rail AG —Wallisellen, ZH
- 100%
- Microsoft Excel
- Servizio clienti
- Inglese
Technical Customer Service Specialist (Medical Devices)
Sentec —Therwil, BL
- 100%
- Parzialmente remoto
- Servizio clienti
- Inglese
- Competenze analitiche
Candidatura rapida

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di customer solutions nella seguente località: switzerland

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Customer Service Coordinator

Ermenegildo Zegna -
Stabio, TI

Candidatura rapida

Dettagli della posizione

Qualifiche

Power BI
Microsoft Excel
Gestionale
Servizio clienti
SAP
Inglese
Bachelor
Italiano
Leadership

Descrizione completa della posizione

ABOUT ZEGNA
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities - a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA - from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.

YOUR MISSION IN THIS ROLE
As a Customer Service Coordinator based in Stabio, you will play a key role in ensuring that customer needs are translated into effective solutions while delivering service excellence throughout the entire order-to-delivery process.
You will oversee the execution and fulfilment of customer order portfolios across Seasonal orders, Su Misura orders, Retail materials including props and windows, Celebrities requests and Sample Orders, ensuring alignment between market priorities, production constraints, logistics flows and customer expectations.

You’ll work proactively to drive meaningful results and shape the way we work and grow.
More specifically you will:

Manage and monitor customer order portfolios, ensuring timely execution, accuracy and fulfilment
Coordinate the end-to-end service cycle from order entry to production follow-up, delivery and post-delivery support
Act as the operational link between Markets, Customers, Supply Chain, Production, Logistics, Credit and other partner functions to align service execution with business priorities
Proactively communicate service updates, risks, delays and recovery plans to internal stakeholders and customers, ensuring transparency and trust
Monitor service KPIs and operational performance, identifying root causes, priorities and corrective actions
Drive process improvement initiatives to increase efficiency, service reliability and customer satisfaction
Support, coach and develop team members, fostering ownership, collaboration and a strong service mindset

WHO YOU ARE

Bachelor’s degree or equivalent background
You bring at least 5 years of experience in Customer Service, preferably in an international B2B environment and with team coordination responsibilities
You’re known for your strong leadership skills, your ability to motivate, guide and develop people
You’re skilled in SAP and main reporting platforms such as data warehouse tools, Power BI and Excel
Good understanding of service KPIs, reporting and performance management
Proven problem-solving skills, result orientation and ability to manage priorities under pressure
You’re able to navigate a complex company matrix and build effective relationships with different functions
You communicate fluently in English and Italian (spoken and written)

WHAT WE OFFER
Remuneration is determined on objective criteria, regardless of gender.
Within the base salary range, individual pay is determined by knowledge, skills, experience, tenure and relevant education or training.
JOINING ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.
We are committed to fostering an inclusive and diverse workplace and are proud to be an equal opportunity employer. We welcome applications from all individuals regardless of gender, age, nationality, ethnicity, sexual orientation, disability, or any other personal characteristic.

Candidatura rapida

Perfeziona la tua ricerca

customer solutions offerte - switzerland

Customer Service Coordinator

Customer Solutions Manager, Automotive & Manufacturing

(Senior) Product Manager - Customer Support Solutions (all genders)

Senior Solutions Consultant, CXO (Customer Experience Orchestration)

Customer Care Specialist (CH & EU), Zug (CH)

Customer Care Specialist Switzerland

Customer Success Manager - Airline or Airline Catering 80-100% (Europe, 100% remote)

International Customer Supply Chain Specialist

Regional Emergency Solutions Specialist

Customer Relationship Manager

Office & Workplace Experience Specialist

Diagnostics Solutions Executive

Project /Customer Success Manager, VSS (LATAM – Based), (m/f/d)

Dispatching Coordinator (m/f/d) in Mendrisio

Technical Project Manager Tether Wallet (100% Remote Worldwide)

Sales Specialist (m/f/d) Field Sales – Food Packaging Solutions – Western Switzerland

Area Sales Manager – Alpine, Protective & Nordic (Central Switzerland)

Demand Planner

Customer Service Coordinator

Technical Customer Service Specialist (Medical Devices)

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di customer solutions nella seguente località: switzerland

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