20 annunci per il ruolo di service manager - volketswil, zh (recruiting in corso)

Private Customer Support Expert (f/m/d) | 80-100% | Hybrid working model | Zürich
SMG Swiss Marketplace Group AG Switzerland —Zurigo, ZH
- Parzialmente remoto
- Servizio clienti
- Inglese
- Capacità di comunicazione
- Congedo parentale
Candidatura rapida
Stv. Filialleiter / Service Manager
La Taqueria —Zurigo, ZH
- CHF 70’000 - CHF 90’000 all'anno
- 100%
- Spagnolo
- Inglese
- Team management
Candidatura rapida
5 giorni
Area Manager (d/w/m) – Regional Performance & Team Lead
Tenz GmbH —Zurigo, ZH
- 100%
- Inglese
- Esperienza di ristorante
- Convenzioni aziendali
Candidatura rapida
Performance Marketing Manager (m/f/d) | 100% | Hybrid working model | Zurich
SMG Swiss Marketplace Group AG Switzerland —Zurigo, ZH
- 100%
- Gestionale
- Inglese
- Project management
- Congedo parentale
Candidatura rapida
Service Manager/ Betriebsleiter Service (m/w/d) - Zürich-Winterthur
Tesla —Winterthur, ZH
- 100%
- Inglese
- Competenze organizzative
- Leadership
Product Manager Division Service
Stadler Rail AG —Frauenfeld, TG
- 100%
- Inglese
- Master
- Bachelor
Assistant Event Service Manager
Park Hyatt Zurich —Zurigo, ZH
- 100%
- Esperienza settore turistico alberghiero
- Inglese
- Competenze organizzative
14 giorni
Store Manager Strellson Zürich (d/m/w)
Holy Fashion Group —Zurigo, ZH
- 100%
- Microsoft Office
Third-Party Risk Manager 100% (f/m/d) - (Contract through our external payroll partner with immediate start for 18 months with possible extension)
Julius Baer —Zurigo, ZH
- 100%
- Inglese
- Bachelor
- Capacità di comunicazione
1 giorno
People & Culture Manager, Global Functions
Avolta —Zurigo, ZH
- Inglese
- Bachelor
- Risorse umane
Senior FIFA Trophy Tour Manager
FIFA —Zurigo, ZH
- 100%
- Parzialmente remoto
- Inglese
- Project management
- Capacità di comunicazione
Candidatura rapida
3 giorni
Junior Customer Success Manager
TICKETINO AG —Zurigo, ZH
- CHF 30’000 all'anno
- Master
- Bachelor
- Tirocinio formativo/stage
Candidatura rapida
3 giorni
Service & Front Office Manager
alfasolutions —Zurigo, ZH
- CHF 4’395.43 - CHF 6’048.79 al mese
- Part-time
- Remoto
- Competenze organizzative
- Lavoro da casa
Candidatura rapida
Retail Sales Associate
Fjällräven —Zurigo, ZH
- Part-time
11 giorni
Learning & Development Programme Manager (80-100%, f/m/d)
Julius Baer —Zurigo, ZH
- Gestionale
- Inglese
- Microsoft Office
Senior Manager:in Messen & Events - Go-to-Market & Partner Experience (80-100%)
simplee AG —Dübendorf, ZH
- Remoto
- Inglese
- Lavoro da casa
Candidatura rapida
Charter Sales & Project Coordinator 80-100%
Zimex Aviation AG —Glattbrugg, ZH
- Parzialmente remoto
- Esperienza settore turistico alberghiero
- Inglese
- Microsoft Office
10 giorni
Relationship Manager
Schroders —Zurigo, ZH
- 100%
- Leadership
3 giorni
Recruitment Consultant (m/w/d)
Aristo Group —Zurigo, ZH
- 100%
- Remoto
- Vendite
- Inglese
- Lavoro da casa
- Convenzioni aziendali
Candidatura rapida
(Senior) Manager - People Advisory Services - Reward (Zurich)
EY —Zurigo, ZH
- Inglese
- Risorse umane
- Recruiting

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di service manager nella seguente località: volketswil, zh

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Private Customer Support Expert (f/m/d) | 80-100% | Hybrid working model | Zürich

SMG Swiss Marketplace Group AG Switzerland
Zurigo, ZH

Candidatura rapida

Dettagli della posizione

Orario di lavoro: 90-100%

Benefit

Congedo parentale

Qualifiche

Francese
Servizio clienti
Inglese
Italiano
Capacità di comunicazione
Tedesco

Descrizione completa della posizione

Company Description

Welcome to SMG Swiss Marketplace Group!
SMG is a pioneering network of online marketplaces and a leading European digital company that simplifies people’s lives with forward-looking products.
We operate leading marketplaces across real estate, automotive, general classifieds, and finance & insurance. We’re driven by our values: Better Together, Aim High, and Act Responsibly.

Job Description

Your Mission

As a Private Customer Support Expert in the Private Customer Support Team Real Estate, you will play a crucial role in ensuring high-quality and reliable handling of customer inquiries, including complex and escalated cases. This role allows you to drive quality and continuous improvement of operational workflows while enabling and supporting the support team while contributing to our overarching goals and mission. Join our dynamic team, located in six countries (Switzerland, Serbia, Vietnam, France, Germany, and India), where creativity thrives. Together, we tackle challenges, celebrate successes, and keep learning and growing.

Specifically, you will work on:

Handling customer inquiries across multiple platforms (Homegate, ImmoScout24, Flatfox) in (D/F/I/E), ensuring a professional and customer-oriented communication
Managing and resolving complex and escalated cases, including legally or reputationally sensitive topics
Driving quality assurance through ticket reviews, audits, and continuous improvement of support processes
Maintaining and evolving support guidelines, FAQs, and knowledge base content
Coaching and onboarding support agents, providing expert guidance on quality and complex cases

Your responsibilities will evolve as we grow.

Qualifications

What will you bring to the ride?

Several years of experience in Customer Support or Customer Service
Strong expertise in support processes, tools, and handling escalations
Excellent communication skills in German, French, and English, and good communication skills in Italian
High quality and service orientation with strong sense of ownership
Structured, solution-oriented mindset with the ability to work independently

Additional Information

What do we offer?

6 weeks of holidays per year (plus option to buy 10 extra)
40-hour work week with flexitime (capped at 45 hours)
Generous parental leave: 18 weeks for maternity and 6 weeks for paternity/adoption
SBB Half-Fare Card and first-class travel between SMG offices in Switzerland
Gender-neutral pay and transparent career paths
An inclusive and innovative environment where your voice matters

Recruitment Process

We keep hiring simple and human:

Initial Screening Call
Meeting the Hiring Manager / Technical Assessment
Team Fit Meeting

About Us

SMG Swiss Marketplace Group is a pioneering network of online marketplaces and a cutting-edge digital company that simplifies people’s lives with innovative products.
SMG Swiss Marketplace Group provides customers with the best tools to meet their life decision needs. The portfolio includes Real Estate (ImmoScout24, Homegate, Flatfox, Immostreet.ch, alle-immobilien.ch, home.ch, Publimmo, Acheter-Louer.ch, CASASOFT, IAZI), Automotive (AutoScout24, MotoScout24), General Marketplaces (anibis.ch, tutti.ch, Ricardo) and Finance & Insurance (FinanceScout24, moneyland.ch).

Disclaimer

SMG Swiss Marketplace Group primarily engages with candidates directly. We do not accept unsolicited resumes or candidate profiles from recruitment agencies unless we have specifically requested their assistance for particular roles. Any submissions made without a prior request from our Talent Acquisition team will not be acknowledged or considered. We appreciate the understanding and cooperation of recruitment agencies in respecting this policy.

Candidatura rapida

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service manager offerte - volketswil, zh

Private Customer Support Expert (f/m/d) | 80-100% | Hybrid working model | Zürich

Stv. Filialleiter / Service Manager

Area Manager (d/w/m) – Regional Performance & Team Lead

Performance Marketing Manager (m/f/d) | 100% | Hybrid working model | Zurich

Service Manager/ Betriebsleiter Service (m/w/d) - Zürich-Winterthur

Product Manager Division Service

Assistant Event Service Manager

Store Manager Strellson Zürich (d/m/w)

Third-Party Risk Manager 100% (f/m/d) - (Contract through our external payroll partner with immediate start for 18 months with possible extension)

People & Culture Manager, Global Functions

Senior FIFA Trophy Tour Manager

Junior Customer Success Manager

Service & Front Office Manager

Retail Sales Associate

Learning & Development Programme Manager (80-100%, f/m/d)

Senior Manager:in Messen & Events - Go-to-Market & Partner Experience (80-100%)

Charter Sales & Project Coordinator 80-100%

Relationship Manager

Recruitment Consultant (m/w/d)

(Senior) Manager - People Advisory Services - Reward (Zurich)

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di service manager nella seguente località: volketswil, zh

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