20 annunci per il ruolo di specialist - freienbach, sz (recruiting in corso)

Customer Care Specialist Switzerland
BYD Europe —Zugo, ZG
- 100%
- Parzialmente remoto
- Bachelor
- Capacità di comunicazione
4 giorni
Team Lead and Transformation Specialist
Mettler-Toledo Technologies GmbH —Greifensee, ZH
- Inglese
- Parcheggio libero
- Convenzioni aziendali
Candidatura rapida
Product Support Specialist (all genders)
BSI Software AG —Baar, ZG
- 100%
- Inglese
Workplace Specialist
Mettler-Toledo International Inc. Wilmington, Delaware Greifensee Branch —Greifensee, ZH
- Inglese
- Windows
- Microsoft Office
- Parcheggio libero
- Convenzioni aziendali
Candidatura rapida
11 giorni
Submission Specialist (80–100%)
Walder Wyss —Zurigo, ZH
- Part-time
- Remoto
- Inglese
- Microsoft Office
- Master
- Lavoro da casa
12 giorni
Freelance In Person Event Specialist - Zurich, Switzerland
Visit.org —Zurigo, ZH
- Weekend
- Servizio clienti
- Inglese
- Capacità di comunicazione
Candidatura rapida
EHS Specialist
Johnson Controls —Pfäffikon, SZ
- 100%
- Gestionale
- Inglese
- Costruzioni
Spare Parts Specialist in Switzerland
BYD Europe —Zugo, ZG
- Microsoft Excel
- Microsoft Outlook
- Inglese
4 giorni
Communication Specialist
ETH Zürich —Zurigo, ZH
- Part-time
- Capacità di scrittura
- Inglese
Associate
Prophet —Zurigo, ZH
- Inglese
- IT
- Capacità di comunicazione
5 giorni
HR Project Support Specialist (w/m/d)
Läderach (Schweiz) AG —Bilten, GL
- 100%
- Inglese
- Risorse umane
- Weiterbildungen
- Aufstiegsmöglichkeiten
Candidatura rapida
3 giorni
BUSINESS CONSULTANT ZURICH
managementsolutions —Zurigo, ZH
- Competenze informatiche
Technical Support Specialist
Destinus —Zurigo, ZH
- 100%
- Remoto
- Gestionale
- Inglese
- Windows
Candidatura rapida
CEO Assistant (w/m)
Enea GmbH —Rapperswil-Jona, SG
- Inglese
- Competenze organizzative
Site Activation Manager / Specialist Switzerland
サイネオス・ヘルス —Zurigo, ZH
- Inglese
- Bachelor
- Competenze organizzative
1 giorno
Purchaser Indirect Sourcing
Audi Motorsport AG —Hinwil, ZH
- 100%
- Inglese
- Competenze analitiche
- Bachelor
12 giorni
Supplier Sustainability Specialist (EMEA & Group)
Sika —Zurigo, ZH
- 100%
- Microsoft Excel
- Inglese
- Competenze analitiche
3 giorni
R&D and TS&D Laboratory specialist (f/m/d)
DuPont —Freienbach, SZ
- Inglese
- Master
- Bachelor
Senior Product and Reporting Specialist - Client Content Evergreens
Partners Group —Baar, ZG
- Microsoft Excel
- Inglese
- SQL
11 giorni
Specialist (m/w/x)
Apple —Zurigo, ZH
- Part-time

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Customer Care Specialist Switzerland

BYD Europe -
Zugo, ZG

Candidati adesso

Dettagli della posizione

100%
4 giorni fa

Qualifiche

Bachelor
Capacità di comunicazione

Descrizione completa della posizione

Location: Switzerland | Full-Time
Department: After Sales

Reports to: Head of After sales in Switzerland

Key Responsibilities:

1. Customer & Dealer Support:

Act as the primary point of contact for customer complaint resolution within the company, continuously monitoring customer complaint ticket resolution.
Work closely with service partners to ensure a timely resolution of all customer complaint tickets. Ensure outstanding customer complaint resolution times and NPS.
If required, communicate with customers directly to provide updates and solutions regarding their inquiries, ensuring an effortless and personalized experience.
Document all customer interactions and updates accurately in the CRM system, ensuring data is clean and up-to-date.

2. Process Optimization & Communication:

Identify opportunities for process improvement in daily customer care operations, focusing on enhancing communication between customers, dealers, and internal teams.
Work closely with internal teams and external service providers to streamline workflows, optimize processes, and ensure effective issue resolution.
Support internal stakeholders by providing insights from customer and dealer interactions to refine processes, systems, and communication strategies.

3. Customer-Centric Approach:

Drive a customer-first mindset by delivering seamless support and fostering trust across all customer touchpoints.
Gather and analyze customer feedback to continually enhance service quality and customer satisfaction.
Anticipate customer needs by understanding market trends and the competitive landscape.

4. Representation & Advocacy:

Be the face of the company, representing its values and commitment to customer satisfaction in all interactions.
Serve as a key ambassador for the brand, fostering positive relationships with customers and dealers alike.

Additional Requirements:

Occasional business trips may be required.

Qualifications:

Bachelor degree or similar.
Proven experience in customer care, dealer support, or a similar role in the automotive industry is a plus.
Strong interpersonal and communication skills, with the ability to manage multiple stakeholders effectively.
Proficiency with CRM tools and a keen eye for detail in data documentation.
A customer-focused mindset with the ability to anticipate and meet customer needs.
Analytical and problem-solving skills to address complex customer or dealer issues.
Ability to work collaboratively across departments and handle a dynamic, fast-paced environment.

What We Offer

Competitive remuneration package.

A fast-paced dynamic environment in a successful international organization.

International exposure with the chance to adapt locally and make a difference.

Growth potential

Be part of the future

BYD (Build Your Dreams) is a global leader in electric vehicles, batteries, and sustainable energy solutions, driving innovation and shaping the future of mobility in over 70 countries worldwide.

Candidati adesso

Perfeziona la tua ricerca

specialist offerte - freienbach, sz

Customer Care Specialist Switzerland

Team Lead and Transformation Specialist

Product Support Specialist (all genders)

Workplace Specialist

Submission Specialist (80–100%)

Freelance In Person Event Specialist - Zurich, Switzerland

EHS Specialist

Spare Parts Specialist in Switzerland

Communication Specialist

Associate

HR Project Support Specialist (w/m/d)

BUSINESS CONSULTANT ZURICH

Technical Support Specialist

CEO Assistant (w/m)

Site Activation Manager / Specialist Switzerland

Purchaser Indirect Sourcing

Supplier Sustainability Specialist (EMEA & Group)

R&D and TS&D Laboratory specialist (f/m/d)

Senior Product and Reporting Specialist - Client Content Evergreens

Specialist (m/w/x)

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di specialist nella seguente località: freienbach, sz

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