20 annunci per il ruolo di customer care specialist - switzerland (recruiting in corso)

Customer Care Specialist Switzerland
BYD Europe —Zugo, ZG
- 100%
- Parzialmente remoto
- Bachelor
- Capacità di comunicazione
4 giorni
Workplace Specialist (60% - 80%)
Neural Concept —Losanna, VD
- Part-time
- Esperienza settore turistico alberghiero
- Inglese
- Microsoft Office
2 giorni
Customer Care Specialist (CH & EU), Zug (CH)
Cryptonow —Zugo, ZG
- CHF 65’000 - CHF 80’000 all'anno
- 100%
- Inglese
- Capacità di comunicazione
- Negoziazione
Candidatura rapida
Health Care Compliance Specialist
Intuitive Surgical —Aubonne, VD
- Competenze analitiche
- Bachelor
- Competenze organizzative
Sales Customer Support Specialist (m/f/d), (80-100%)
Accelleron —Baden, AG
- Remoto
- Microsoft Excel
- Inglese
- Project management
Clinical Sales Specialist
Distalmotion SA —Losanna, VD
- 100%
- Remoto
- Inglese
- Microsoft Office
- Bachelor
Candidatura rapida
3 giorni
Junior Sales Representative (Recent Graduate / Entry Level)-Switzerland
Cordis —Zürich 1 Sihlpost, ZH
- 100%
- Remoto
- Inglese
- Competenze organizzative
- Capacità di comunicazione
Customer Care Specialist, Boostbar - Zürich (100%)
Boost inc —Zurigo, ZH
- 100%
- Remoto
- Inglese
- Microsoft Office
- Lavoro da casa
Candidatura rapida
Procurement Specialist (12 months)
Advanced Sterilization Products —Sciaffusa, SH
- Microsoft Excel
- Inglese
- Esperienze amministrative
2 giorni
Product Specialist Cardiovascular – Romandie
Cordis —Losanna, VD
- 100%
- Remoto
- Vendite
- Inglese
- Bachelor
Specialist - Material Quality
On AG —Zurigo, ZH
- Inglese
- Competenze analitiche
- Competenze organizzative
8 giorni
Back-Office & Accounting Specialist (Maternity Cover)
Exeon Analytics —Zurigo, ZH
- Parzialmente remoto
- Inglese
- Contabilità
- Congedo parentale
Candidatura rapida
2 giorni
Senior Specialist - Payments & Risks
On AG —Zurigo, ZH
- IT
- Conoscenze di meccanica
DTX Category Marketing Specialist, PWS (24-month Young Professional Program)
Logitech —Losanna, VD
- Part-time
- Project management
- IT
- Lavoro da casa
10 giorni
Director of Global Customer Service
On AG —Zurigo, ZH
- Servizio clienti
- Inglese
- IT
Sales Representative
DiaSorin —Rotkreuz, ZG
- 100%
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Product Owner Barryvox (all, 80–100%)
Mammut Sports Group AG —Seon, AG
- Part-time
- CAD
- Inglese
- Microsoft Office
7 giorni
Senior ERP Specialist
Sentec —Therwil, BL
- 100%
- Parzialmente remoto
- Inglese
- Master
- Bachelor
Candidatura rapida
9 giorni
Customer Care & Dispatch Specialist, Boostbar - Zürich (100%)
Boost inc —Zurigo, ZH
- 100%
- Inglese
- Microsoft Office
Candidatura rapida
Client Executive Suisse Romande
NetApp —Losanna, VD
- 100%
- Inglese
3 giorni

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di customer care specialist nella seguente località: switzerland

Accedendo al tuo account, accetti i Termini di Servizio di SimplyHired e acconsenti alle nostre Norme sui Cookie e sulla Privacy.

Customer Care Specialist Switzerland

BYD Europe -
Zugo, ZG

Candidati adesso

Dettagli della posizione

100%
4 giorni fa

Qualifiche

Bachelor
Capacità di comunicazione

Descrizione completa della posizione

Location: Switzerland | Full-Time
Department: After Sales

Reports to: Head of After sales in Switzerland

Key Responsibilities:

1. Customer & Dealer Support:

Act as the primary point of contact for customer complaint resolution within the company, continuously monitoring customer complaint ticket resolution.
Work closely with service partners to ensure a timely resolution of all customer complaint tickets. Ensure outstanding customer complaint resolution times and NPS.
If required, communicate with customers directly to provide updates and solutions regarding their inquiries, ensuring an effortless and personalized experience.
Document all customer interactions and updates accurately in the CRM system, ensuring data is clean and up-to-date.

2. Process Optimization & Communication:

Identify opportunities for process improvement in daily customer care operations, focusing on enhancing communication between customers, dealers, and internal teams.
Work closely with internal teams and external service providers to streamline workflows, optimize processes, and ensure effective issue resolution.
Support internal stakeholders by providing insights from customer and dealer interactions to refine processes, systems, and communication strategies.

3. Customer-Centric Approach:

Drive a customer-first mindset by delivering seamless support and fostering trust across all customer touchpoints.
Gather and analyze customer feedback to continually enhance service quality and customer satisfaction.
Anticipate customer needs by understanding market trends and the competitive landscape.

4. Representation & Advocacy:

Be the face of the company, representing its values and commitment to customer satisfaction in all interactions.
Serve as a key ambassador for the brand, fostering positive relationships with customers and dealers alike.

Additional Requirements:

Occasional business trips may be required.

Qualifications:

Bachelor degree or similar.
Proven experience in customer care, dealer support, or a similar role in the automotive industry is a plus.
Strong interpersonal and communication skills, with the ability to manage multiple stakeholders effectively.
Proficiency with CRM tools and a keen eye for detail in data documentation.
A customer-focused mindset with the ability to anticipate and meet customer needs.
Analytical and problem-solving skills to address complex customer or dealer issues.
Ability to work collaboratively across departments and handle a dynamic, fast-paced environment.

What We Offer

Competitive remuneration package.

A fast-paced dynamic environment in a successful international organization.

International exposure with the chance to adapt locally and make a difference.

Growth potential

Be part of the future

BYD (Build Your Dreams) is a global leader in electric vehicles, batteries, and sustainable energy solutions, driving innovation and shaping the future of mobility in over 70 countries worldwide.

Candidati adesso

Perfeziona la tua ricerca

customer care specialist offerte - switzerland

Customer Care Specialist Switzerland

Workplace Specialist (60% - 80%)

Customer Care Specialist (CH & EU), Zug (CH)

Health Care Compliance Specialist

Sales Customer Support Specialist (m/f/d), (80-100%)

Clinical Sales Specialist

Junior Sales Representative (Recent Graduate / Entry Level)-Switzerland

Customer Care Specialist, Boostbar - Zürich (100%)

Procurement Specialist (12 months)

Product Specialist Cardiovascular – Romandie

Specialist - Material Quality

Back-Office & Accounting Specialist (Maternity Cover)

Senior Specialist - Payments & Risks

DTX Category Marketing Specialist, PWS (24-month Young Professional Program)

Director of Global Customer Service

Sales Representative

Product Owner Barryvox (all, 80–100%)

Senior ERP Specialist

Customer Care & Dispatch Specialist, Boostbar - Zürich (100%)

Client Executive Suisse Romande

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di customer care specialist nella seguente località: switzerland

Key Responsibilities:

Additional Requirements:

Qualifications:

Strumenti per chi cerca lavoro

Strumenti Aziende

Visualizza

Resta in contatto